FAQS

  • What is BizPay?
  • Which currencies can you use to make a remittance?
  • Who can you send money to, using BizPay?
  • Why should you use BizPay?
  • Are BizPay Money Transfers safe?
  • What is the BizPay Transaction Number or BZTN?
  • Is there a limit on the number of beneficiaries that you can make payments to?
  • Do you or your beneficiary need to open any special bank account?
  • Do I need to sign up for an account to send money through BizPay? Do I need to pay any fees to sign up for a BizPay account?
  • How long will it take to complete the enrollment? Do I have to wait to start using the service once I enroll?
  • What is BizPay's privacy policy?
  • What is BizPay's user agreement?
    Sending and Receiving Money - India
  • What are the payment options available to me?
  • Are there any restrictions and rules for sending remittance to India?
  • What are the receiving options available to my recipients?
  • What is an indicative rate? At what rate will my money actually be paid out?
  • What is a Fixed exchange rate?
  • Q. What is the Fixed Fee option?
  • How do I use the exchange rate calculator?
  • When will a transaction be processed?
  • When will a transaction be processed?
  • What is the KYC (Know your customer) process for BizPay?
  • What does 'delivery date' mean?
  • On what holidays will the remittances not be processed?
  • How will I know when my recipient has received the money?
    Track, Cancel or Refund of Transactions
  • How do I track the status of my money transfer?
  • How many months of transaction history is available through the Web site?
  • Can I cancel my transaction and get a refund?
  • How do I cancel a transaction?
  • Can I make changes to my transaction?
  • How do I unlock my account?
  • What if I am having problems signing in to my BizPay account?
  • How do I change my BizPay account settings?
  • How do I close my BizPay account?
  • How do I change my BizPay password?
  • What if I forget my BizPay password?
  • I want to block my account as I believe that my password has been leaked?
    Fees and Exchange Rate
  • What is the exchange rate applied on my remittance?
  • How can I view the Exchange Rate for the day?
  • What is the transfer fee for sending money to India?
  • What is the transfer fee for sending money to India?